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The best way to get in touch is to book a call, but you can also fill out my enquiry form or call  me directly at 859 777 9693

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FAQ

COMMON QUESTIONS

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Most projects take 2–3 weeks depending on scope. Larger projects (8+ pages) may take longer (3-4 weeks) if you have an urgent project in mind – I do offer a speedier premium service

Yes. I’ll provide handover training and guides so you feel confident updating your own website using WordPress.

Yes. I usually take 50% to book your slot, with the balance due before launch or 30 days later — whichever comes first.

I am considering this for the future, but for now, I do not offer website hosting for two main reasons:

  1. If your website is hosted by a third party, and if anything ever happens to me, you will still have access to all of your website files and databases.
  2. Website development involves an extensive amount of skill and knowledge in a field that is always changing. Website hosting also involves a different extensive set of skills and knowledge in a different field that’s also always changing. It makes the most sense (and is far less exhausting for me) to let others be experts in hosting. Then I can focus my energy on keeping my development and design skills current and well tuned.

What I can do, is recommend some excellent website hosting options that offer fantastic performance, high security and excellent support.

If I do decide to offer hosting in the future, I could only conceivably offer hosting for clients who have also signed up for On-going Care. If having me host your website is a requirement for you, let me know and we can discuss options further.

 

I recommend putting the brakes on. Websites require care, planning and thought. If you have marketing opportunities coming up soon, maybe consider creating a simple “coming soon” splash page with a newsletter sign up form. That way, you can collect leads generated from the marketing opportunity while also taking the time and care required to build a fantastic solution that helps your business thrive.

Of course!

That said, by a long, long way, my preferred method of communication is email. It is the best method for creating websites. Website creation is so complicated and is always changing, so when you have questions, I will need to put in some thought and do some research. That way I can be sure that my replies are the most accurate, current and carefully-considered.

Sometimes, something someone said is misheard in meetings or over the phone, whereas text can be directly copy-and-pasted. Also, when there is a phone call or a meeting, it means I need to drop what I might be in the middle of, to discuss something immediately. It can disrupt my focus.

It is possible to schedule phone calls and meetings with me. Meetings and phone calls can be a good way to meet for the first time and have very general discussions so we’re all on the same page. But the fewer the better. I’ve had weeks with so many meetings scheduled that the time I had left to actually get work done was seriously limited.

For regular back-and-forth, please email and limit phone calls and meetings to only times where it’s absolutely unavoidable.

Still want to chat? Book a call →

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Something Great

Web Design Services & Digital Marketing Strategies
Based in Cincinnati, Northern KY
Serving Businesses & Organizations in
OH, KY & Across the U.S & International

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